1. Introduction

Welcome to EICRCert. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website, https://eicrcert.co.uk (the “Website”).

2. Information We Collect

We may collect and process the following types of personal data about you:

• Personal Identification Information: Name, email address, phone number, postal address, and any other information you provide when filling out forms on our Website.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
• Usage Data: Information about how you use our Website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: Processing your requests, managing bookings, and providing customer support.
• To Improve Our Website: Analyzing how users interact with our Website to improve functionality and user experience.
• Marketing: Sending you promotional materials, subject to your preferences and consent.
• Compliance and Protection: Ensuring compliance with legal obligations, protecting our rights and property, and enforcing our terms and conditions.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: The right to access the personal data we hold about you.
• Rectification: The right to correct any inaccuracies in your personal data.
• Erasure: The right to request the deletion of your personal data.
• Restriction: The right to request the restriction of processing your personal data.
• Objection: The right to object to our processing of your personal data.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

8. Third-Party Links

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.